Access Your Giving Information
Hope Mississauga uses Planning Center Giving to record and manage your charitable giving, and all records of your giving (by any giving method) can be viewed through Planning Center’s Church Center app. You can log in to your donor profile to edit recurring payments, view your donation history and tax statements, set communication preferences, and update payment methods.
Click below to view Church Center online, or download the Church Center app for your device.
Access My Giving
My Giving is located in your Church Center profile. You’ll need to be logged in to access it.
To log in to your profile from the web or app, you don’t need a password. You’ll enter your email address/phone number and a verification code will be sent to you.
To log in on Church Center web, click Log in from the top right corner.
After you’re logged in to the web or app, select your picture in the top right corner to access your profile.
From your profile, tap My Giving.
From My Giving, choose the section that corresponds with the information you want to access.
- Manage payment methods.
- View recurring payments.
- Access your donation history and statements.
- Set your email and receipt preferences.
Manage Payment Methods
From the Payment Methods section, select a payment method to edit it.
If you remove a payment method that was used for a recurring donation, the next recurring donation will fail unless you update your recurring donation with a new payment method.
Canadian Debit/Credit Cards: While all major credit cards are supported for Canadian organizations, only a limited number of debit cards will work. Visa Debit is supported, but Interac ATM cards or any card without a 3 or 4 digit CVC code are not.
Edit Recurring Donations
On the mobile app, you can select a recurring donation to edit it.
The amount and fund for the recurring donation can be updated from the app, but not from the web. To edit the amount and fund from the web, you’ll need to delete the recurring donation and initiate a new donation with the updated information.
Donation Receipts and Statements
From the Donation History section, you can access your donor history at any time.
From the Statements section, you can access your statements.
Tax statements will only be available if they’ve been generated by your church’s administrator.
Notification Preferences
By default, each time you donate (online or in-person), you’ll receive an emailed receipt. If you’re an online donor, you will likely receive tax statements to your email address as well. If you’d like to disable donation receipts or adjust the email address where you receive receipts and statements, you can choose from the options in the Notification Preferences section.
