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Operations Manager

Hope Church is a growing, diverse church at the crossroads of four growing GTA cities, aiming to fulfill the Great Commission in the spirit of the Great Commandment. In support of this mission, the Operations Manager will be responsible for ensuring that all the facilities and related services of Hope Church meet the needs of the church, it’s ministries, partners, tenants, and guests. The Operations Manager will be accountable for overseeing building and property maintenance, repairs, and upgrades, including security and cleanliness. The Operations Manager is also responsible for managing and responding to the needs and requests of long-term and short-term tenants and rental inquiries, as needed.

CHARACTER

• Mature follower of Jesus Christ with character consistent with Titus 1:5-9 and 1 Timothy 3:1-7
• Wholeheartedly embraces the mission, vision, and doctrine of Hope Church Mississauga
• Has a desire to grow personally and professionally, and to see and help others do the same

COMPETENCE

• Excellent oral and written communication skills
• Must be well-organized, able to design and maintain systems and procedures
• Must possess technical knowledge of building services and construction trade disciplines
• Critical thinker, adept at problem solving, multitasking, and adapting to new challenges
• Self-starter who takes initiative and is comfortable with and capable of working without supervision
• Training and/or experience in facility management is an advantage

CONTRIBUTION

• Monitoring facility performance, and coordinating the completion of immediate and future maintenance, repairs, and upgrades of the property and facilities
• Supervising maintenance technicians, contractors, and volunteers where applicable
• Creating or maintaining facility use policies, procedures, and compliance, in view of applicable local and federal regulations and suggestions, in order to ensure a safe and functional environment for the church, it’s ministries, partners, tenants, and guests
• Lease and rental management, administration, and accounting
• Coordinating with Ministry Directors, Ministry Coordinators, partners and guests to manage space and resource needs and requests for all types of events on the church calendar
• Ensuring the facility is presentable and secure on Sunday mornings and that any acute facility needs are quickly addressed during weekly services.

This list is not intended to be exhaustive. Hope Church may from time to time assign you additional responsibilities, and may alter and/or remove responsibilities as ministry needs require.

CONTACT

This role will be hired on a one-year contractual basis, with the possibility of contract renewal. To apply, please email your resume and cover letter to jobs@hopemississauga.ca

Pastor of Ministry Development and Operations

This full-time, salaried position reports to the Lead Pastor. This position receives direct reports and provides oversight to the Church Administrator, Youth Coordinator, Children’s Ministry Coordinator, Director of Welcome Ministry, and Director of Small Group Ministries.

I. SUMMARY

The Pastor of Ministry Development and Operations provides developmental and operational oversight in the areas of strategic planning, organizational leadership, communications, finances, facility, Human Resources, and compliance. Duties include oversight of pastoral, full time, part time, and volunteer support staff. 

II. QUALIFICATIONS

1. Fulfill the Hope Church Membership Commitment
2. Fulfill the qualifications for a Pastor found in Titus 1:5-9, 1 Timothy 1:3-7 and 1 Peter 5:1-5
3. Previous experience in upper level executive management
4. Strong leadership ability in articulating, accomplishing, and maintaining organizational vision and mission
5. Strong oral and written communication skills

III. RESPONSIBILITIES

1. Pastoral Leadership

1. • Teach and defend sound doctrine in various contexts in cooperation with Board of Elders
   • Participate in discipleship, care, and counseling of members escalated by staff and lay leaders, in cooperation with Board of Elders
   • Conduct wedding ceremonies, funeral services and visitations as needed in cooperation with Board of Elders

2. Strategic Planning

• • Facilitate the long range prayer, vision and planning process
  • Ensure execution and implementation of vision and goals

3. Organizational Structure, Infrastructure and Processes

• • Define, develop, manage the ministries organizational structure of Hope Church
  • Develop and maintain process and tools to build, support and maintain the work of the ministry
  • Manage the membership process 
  • Manage our church grounds and facility, ensuring that they are secure, presentable and accessible as part of our corporate witness to to our community
  • Management of cleaning and maintenance staff and contracts
  • Manage Tenants and Rental contracts and relationships

4. Human Resources

• • Identify and address staffing needs corresponding to the changing needs of the church body, reorganizing, hiring and releasing staff as necessary
  • Coach and mentor direct reports through one-on-one meetings that combine professional, ministry and personal support/accountability
  • Implement staff evaluation-process each year to help staff develop personal and ministry goals that foster personal and professional renewal consistent with our vision
  • Coordinate and leads staff meetings and seeks to instil a high level of focus and motivation in church staff
  • Develop and implement workplace human resource policies and procedures

5. Compliance

• • Ensure important church documents are safely stored and secured. (Letters Patent, Minute Book) 
  • Ensure policy and procedures are in line with government standards and best practices

6. Communications

• • Develop and manage the multi-platform communications strategy of the organization (internal and external)
  • High-level assurance that everyone is working off the same information; keeping the elders, staff and deacons on the same page and making sure that things are communicated to the membership clearly and efficiently

7. Finances

• • Oversee all financial operations in conjunction with Financial and Stewardship Team (F.A.S.T) and staff to maintaining financial integrity, stability and strategic readiness
  • Facilitate annual strategic budget process across all ministries ensuring that ministry planning and budget planning is aligned
  • Implement compensation policies and make annual compensation adjustment recommendations each year

Please email your resume and cover letter to jobs@hopemississauga.ca